Property Management Overview

Kiawah Exclusives offers full-service vacation rental management. Including dynamic marketing, secure guest reservations, departure and deep cleaning, routine and emergency maintenance services, guest services, and property accounting. Our full-time, local property managers are experienced with South Carolina real estate credentials. Our team works together to create customized goals and strategies for each individual property owner.

• Detailed property inspections weekly, bi-weekly or monthly
• Local management team overseeing properties 
• 24/7 monitoring of emergency maintenance phone
• Pre-screened vetted vendor and contractor list
• Contactless check in process 
• Working with homeowner associations on scheduled projects
• Property is inspected and prepped for guest or owner arrival after each cleaning
• Items of concern are noted and addressed promptly
• Coordination of annual deep cleans
• Supplies provided for each guest and owner stay (essential items)
• Walk-throughs and home checks

• Owner portal shows all reservations in real-time and owners can manage personal reservations within the portal
• Detailed monthly statements reflecting all revenue collected and expenses for the property
• Monthly statements are published on the 10th of each month and remain in the portal
• Collection and distribution of Accommodations Tax

• Driving directions and contactless entry instructions for their property
  
• 24/7 assistance
• Opportunity to submit a review about our services and the property they rented
• Future targeted communication

• New call center established in 2021
  
• Full-time local reservations team 
• Detailed knowledge of your home’s unique characteristics
• Available 7 days per week
• Friendly, well-trained sales agents
• Utilization of cutting-edge reservation software

• An experienced team monitors property performance to meet homeowner and company goals
  
• Fluid rate structure adjusted for market conditions (dynamic pricing)
• Specials to increase off-season bookings or property performance
• Real-time booking with credit card processing
• Responsive site adjusts for the user’s device
• Extensive exposure through organic listings on search engines
• Digital advertising targeting potential Kiawah/Seabrook visitors
• Sharing of quality content on social media
• Email marketing campaigns targeting recipients comprised of past guests and those that have made inquiries
• Carefully crafted emails sent at the most opportune times and designed to drive traffic, increase interest and raise brand awareness